WHO ARE BEDS.IE?
Beds.ie is a family run company that has been involved in all aspects of the bed market for over 30 years. Our core aim is helping to ensure our customers find their ideal bed. A bed specific to individual requirements that provides adequate back care support and ensures a truly restful nights sleep, enabling beds.ie customers to awake from their slumber re-energised, refreshed and ready for the new day ahead. Beds.ie team of experts believe they can help find the bed of your dreamz so dont hesitate to call us if you have any questions on our enquiry line IRL: 01 5241950 UK: 028 8676 0320.

WHERE ARE WE LOCATED?
We are currently located at: Beds.ie,
Unit 1,
73 Church Street,
Cookstown,
Co Tyrone,
Ireland.
BT80 8HT.

DOES BEDS.IE DELIVER OUTSIDE IRELAND?
At present we do not deliver outside Ireland. We deliver to the mainland of Ireland. If you require delivery to the outer Islands of Ireland, then email dreamz@beds.ie for a quote.

CAN I VIEW ANY OF THE PRODUCTS BEFORE I MAKE A PURCHASE?
Unfortunately you cannot view product(s) before you make a purchase. Beds.ie is a online service dedicated to the fast and efficient sale and delivery of beds and accessories, allowing our customers to purchase the bed of their dreamz from the comfort of their own home.

HOW DO I DISPOSE OF MY OLD PRODUCTS?
Beds.ie offers an old removal service for any old products. This service comes with a small charge of 40 Euros, a small price to pay for us to remove the inconvenience of disposing of your old products.

WHAT HAPPENS WHEN I PLACE AN ORDER?
When submitting an order, the following procedures will apply:

1. Select Products.
2. Choose options such as selecting size and selecting extras i.e. old bed removal or assembling if applicable.
3. Add to product to cart.
4. You will be able to view your cart as soon as products are added, however if you wish to add more products to your cart, then click "continue shopping".
5. In your shopping cart, you can adjust quantities as necessary. When you are satisfied with all your products, then click "checkout".
6. If you are already a customer, then insert your username and password details and click "log in".
7. You’re billing details and shipping details will automatically appear if you have selected this option.
8. If you are not a customer, then you need to enter billing details and shipping details and create a unique username and password. At this stage you can also select an option in which you wish to sign up for beds.ie newsletter and if you want your billing details and shipping details to be stored then select this option also.
9. Click on the "Continue" button.
10. Enter your credit card details- your name as it appears on the card, the credit card number, select correct card type, enter 3 digit security code last three digits of the number on the back of credit/debit card and enter the expiry date.
11. Click on the "Continue" button.
12. Review page appears. This allows you to carefully review your order to ensure appropriate information has been entered.
13. Click "Process Order" button. On clicking this you are agreeing to Terms and Conditions of beds.ie.
14. Order is complete. You will be able to view your order results. If your submitted order is successful, then you will receive a confirmation email. However if the order is unsuccessful, then you will be prompted with which action to take e.g. possibly changing payment details.

WHAT PAYMENT METHODS DOES BEDS.IE ACCEPT?
Beds.ie accepts all major credit/debit cards such as MasterCard, Visa and Laser. We also accept cheques, however these transactions must be cleared with the bank before any products are dispatched, then orders will be dispatched.

HOW SECURE IS BEDS.IE SITE WHEN IT COMES TO MAKING PAYMENTS VIA CREDIT CARD?
This website takes every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information such as credit card number, that information is encrypted and protected. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer, Firefox or Safari becomes locked, as opposed to un-locked, or open, when you are just "surfing".

WHAT HAPPENS IF I AM UNSURE ABOUT A PURCHASE I MAKE FROM BEDS.IE
If you are unsure about a purchase, you must state this to one of our delivery personnel on delivery of the product(s), so that the original packaging of the product will not be removed. You have 7 days from delivery date to notify beds.ie if you want to return your product, however there will be a charge which will be deducted from your refund. Beds.ie will not accept the products back if they are NOT sealed in their original packaging. This does not apply to faulty items or those items which may not be as described but if the goods are found to be faulty on delivery, the items should be returned with the driver and reported to beds.ie while the driver is still present.

DOES BEDS.IE DELIVER AT THE WEEKENDS
Beds.ie delivers Monday-Friday as standard. If Saturday delivery is required, please contact a member of our team to discuss this possibility and arrangements may be made. This may incur an additional charge, which should be agreed before delivery.

IS THERE A DELIVERY CHARGE ON ALL YOUR PRODUCTS
Most of our products have a free delivery charge; however some do incur a small delivery charge.

WHAT SHOULD I DO WHEN I GET THE BED OF MY DREAMZ
You should let your bed air for at least 24 hours with no packaging or covers on it.

DO MATRESSES NEED TURNED OVER HOW OFTEN
Most mattresses require regular turning to ensure even wear and tear once a week for the first month and at least once a month thereafter. Beds.ie also offer a comprehensive range of non-turn options which may only need swivelling around from time to time while others may need to be turned once or twice a year.

CAN YOU GET CUSTOM MADE MATRESSES FROM BEDS.IE
Yes beds.ie deals with several companies who can make a bed or mattress to your particular size, contact us at any of our contacts for further details.