By using Beds.ie you agree to the following terms and conditions

The Terms and Conditions apply to all Phone and Web Orders.

Please allow lead times* for unstocked items to reach us at beds.ie. Delivery times for said item(s) and items in stock usually take 7 to 10 working days, however in some cases, please allow up to 28 working days.

* lead times for each item may vary - please read note for each item.

If the lead time (for item(s) not stocked) and delivery times take over the time period stated, a member of the beds.ie team will be in touch to inform you of the expected delivery date, consequently customers have the right to cancel their order and receive a full refund.
Privacy policy as per the Data Protection Acts.
Beds.ie respects the privacy of its consumers. Information about you will not be shared with anyone outside the company. On some occasions we may want to tell you about our fantastic offers which will be sent by e-mail you can opt out of this service at any time by contacting beds.ie at any of our contacts.

Beds, Bedframes,  Mattress Return, Refund and Cancellation Policy
Refunds for returned products will be issued when beds.ie are satisfied that all Terms and Conditions of return and cancellation policy have been adhered to.

We are committed to customer satisfaction and offer a full returns service on faulty goods. If the goods are found to be faulty on delivery, the item(s) should be returned with the driver and reported to beds.ie while the driver is still present. If the item(s) is found to be faulty within one year of purchase, please write to, fax or e-mail us at the contacts below, stating your order reference and nature of the problem. No items may be returned to us without prior agreement. You may cancel your order in writing (email, fax or letter) within seven (7) days of purchase for a full refund of the purchase value. Items that are not stocked by beds.ie (i.e. special sizes or colour) can only be cancelled if we are able to cancel said item(s) with the manufacturer. There will be no returns made for personalised goods. We (beds.ie) will not be liable for any damage caused to your property or house contents, if due responsibly has been taken by the employees of beds.ie. The customer should ensure that the entrance and area where the product(s) is directed, are clear of any obstructions and that there is reasonable room to build (if necessary) and manoeuvre the product(s).

Beds & Mattresses can only be returned if they are unopened. Mattresses & Beds, which have been opened and slept on, cannot be returned (for hygiene reasons). If you wish to test a product(s) that you are unsure of, please keep it sealed in its original packaging and inform beds.ie drivers, that you want the product to remain sealed. You have (7) days to inform beds.ie, if you want the product uplifted. Returning your product(s) will incur a charge of 65 Euros per item. This charge will be deducted from your refund.

Failed Delivery Attempt
Beds.ie drivers cannot complete a delivery if there is no one present at the delivery destination on the pre-arranged day. If there is no one present then the product(s) cannot be signed for, therefore we will contact you to arrange another delivery date. However, an additional charge for failed delivery attempt can cost upto 65 Euros.

Delivery:
Our delivery service applies to the mainland of Ireland. For delivery to any outer Islands, please email dreamz@beds.ie for a quote.
Reasons for delay or non-delivery could be: During holiday periods e.g.: Christmas, Easter. Unforeseen circumstances, such as, but not limited to, lock-outs, strikes, riots, malicious damage, labour disturbances, trade disputes, government action, (including action by any local or statutory authority), fire, floods, vehicle breakdown, acts of God, delays by suppliers or any other cause whatsoever beyond our control. The product(s) that you have ordered are not in stock. If we cannot deliver stock items within 28 working days for any reason, we will update you by e-mail or telephone as to the progress of your order, advising you of the anticipated delivery date. We will contact you by email or telephone once your product(s) is ready for dispatch. We will offer you a choice of either accepting with the revised estimated delivery date or cancellation with a full refund. Under Distance Selling Regulations, the consumer has the right to cancel the order for anything purchased on this website and receive a full refund. However this does not apply to goods, which have been made to your specifications.

Guarantee:
Manufacturer guarantees and warranties vary from 1 year to 10 years depending on the type of product. If for any reason, you find our products in poor condition or with a manufacturing fault, please email us to dreamz@beds.ie
Please read the care instructions that have been attached to the mattress. For any replacement(s) required beds.ie will try to remedy with identical material but if the material is no longer available, we reserve the right to substitute with a material supplied to us by our suppliers. Guarantees will not be valid if the product has been misused, i.e. No mattress protector is used, mattress is soiled or un-hygienic, excessive wear and tear from jumping on the mattress, overloading of the drawers, mattress being bent or torn or/and mattress is used in conjunction with an old base.

Payments:
All products and services must be fully paid before delivery. If for any reason, beds.ie identifies customers with outstanding balances, a chargeable interest will be applied. Beds.ie accepts all major credit/debit cards – Visa, MasterCard and Laser as well as PayPal. To be eligible to purchase Products on this Website and lawfully enter into and form contracts on this Website you must be over 18 years of age and the card of use must be your own. In order to combat fraud we may from time to time ask customers to produce the card used for the transaction and/or photographic ID such as passport or driving license. We will also accept cheques or bankers drafts, however these need to be cleared with the bank and then the order will be dispatched as soon as possible thereafter (usually 5 working days). All credit/debit card payments made with this site are highly secure.

Prices, Descriptions and Measurements:
All prices on beds.ie include Irish VAT (Currently 21.5%) and all transactions are subject to the distance selling regulations as laid out in European law. While every effort has been taken to provide complete, accurate and up-to-date information on our Web site, it is not possible to ensure that our site is completely free of human or technical errors. Beds.ie reserve the right to correct any errors, inaccuracies or omissions - including after an order has been submitted - and to change or update information at any time without prior notice. It should also be noted that all measurements and colours shown are approximate and a slight variation may exist in the actual goods. Due to restrictions placed upon us by some of our Manufacturers we are unable to list online all the products available to beds.ie. Just let us know what we can do to help you find the bed of your dreamz by completing an email request form (Can’t find the bed of your dreamz) or emailing us directly at dreamz@beds.ie alternatively just give us a call!

Order Procedure:
When submitting an order, the following procedures will apply:

1. Select Products.
2. Choose options such as selecting size and selecting extras i.e. old bed removal or assembling if applicable.
3. Add to product to cart.
4. You will be able to view your cart as soon as products are added, however if you wish to add more products to your cart, then click "continue shopping".
5. In your shopping cart, you can adjust quantities as necessary. When you are satisfied with all your products, then click "checkout".
6. If you are already a customer, then insert your username and password details and click "log in".
7. You’re billing details and shipping details will automatically appear if you have selected this option.
8. If you are not a customer, then you need to enter billing details and shipping details and create a unique username and password. At this stage you can also select an option in which you wish to sign up for beds.ie newsletter and if you want your billing details and shipping details to be stored then select this option also.
9. Click on the "Continue" button.
10. Enter your credit card details- your name as it appears on the card, the credit card number, select correct card type, enter 3 digit security code last three digits of the number on the back of credit/debit card and enter the expiry date.
11. Click on the "Continue" button.
12. Review page appears. This allows you to carefully review your order to ensure appropriate information has been entered.
13. Click "Process Order" button. On clicking this you are agreeing to Terms and Conditions of beds.ie.
14. Order is complete. You will be able to view your order results. If your submitted order is successful, then you will receive a confirmation email. However if the order is unsuccessful, then you will be prompted with which action to take e.g. possibly changing payment details.

Conditions of Use and Disclaimers
When you use this Web site, you are automatically agreeing that both your access to the site and your use of it are:

• Subject to the terms and conditions in this legal notice, this may change at any time without notice.
• Subject to all applicable laws.
• Undertaken at your own risk.

The display of goods on the web site is not an offer for sale but an invitation to treat. A potential purchasers response will constitute an offer to purchase that we reserve the right to decline. No offer will be accepted until payment has been taken. Any information found on the beds.ie website is intended for guidance only. The web site, products, price and availability described are subject to change without notice. All purchases from beds.ie are subject to Northern Ireland Law. Beds.ie reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the site.